Shipping

Shipping Policy

At Waterfallower, we are committed to getting your order to you as quickly and efficiently as possible while maintaining our dedication to eco-friendly practices.

Processing and Shipping Time:

• Processing Time: Orders are typically processed within 3-5 business days.
• Shipping Time: Once processed, delivery usually takes 5-7 business days. This timeframe includes both processing and shipping.

Shipping Costs:

• Shipping costs vary depending on your location and the shipping method chosen at checkout. The total shipping cost will be calculated and displayed during the checkout process.

International Shipping:

• We are pleased to offer international shipping! Please be aware that delivery times for international orders may vary based on the destination and customs processing.

Packaging:

• All items are carefully packaged and shipped locally from our base in Herriman, UT.
• We strive to use eco-friendly packaging materials to minimize our environmental impact.

Tracking Your Order:

• Once your order has shipped, you will receive a confirmation email with a tracking number. Use this number to track your shipment on our carrier’s website.

Issues with Delivery:

• If you experience any issues with your delivery or have questions about your order, please contact our customer service team at [Your Customer Service Email/Phone Number] for assistance.

Thank you for choosing Waterfallower. We appreciate your support and are excited to deliver your new favorites!